TCPA ViolationsSue Telemarketers and Debt Collectors for Harassment Phone Calls and Automated Text Messages

September 17, 2017

Call For Assistance: (323) 842-1582

 

Now you can turn the tables on debt collectors and collect $500 – $1500 for every call or text message you receive from Telemarketers and debt collectors!

Most people don’t realize that marketers and debt collection agencies need permission to call a person more than one time.  If you are currently receiving multiple automated telemarketing robocalls or harassing phone calls, you can speak to a TCPA attorney immediately for instructions to turn harassment robocalls into cash. You can turn each harassment calls into cash with awards of $500 minimum per call under the Telephone Consumer Protection Act (TCPA)!

What is TCPA?

The Telephone Consumer Protection Act (TCPA) says that telemarketers and debt collection agency cannot contact consumers without their consent or permission; this applies to:

  • Cell phones or Mobile phones
  • Text messages or SMS messages
  • Home phones or Household phone lines
  • Fax lines

TCPA also limits telemarketers from calling customers who have signed up with the Do-Not-Call PC registry.

What is a TCPA Violation?

Every time a telemarketer or a debt collection agency makes an automated robocall, pre-recorded message, or text message to consumer cell phones without the permission to contact that person, it is a TCPA violation.

If this happens to you, you might have a case…

  • You received harassment calls at the workplace from debt collectors when you have asked them not to call you.
  • You received collection calls from creditors prior to 8 am or after 9 pm.
  • Debt collectors do not tell you that they are creditors or debt collectors who are attempting to collect a debt.
  • Debt collectors inform people other than your spouse about the debt you owe.
  • You received multiple collection calls from debt collectors every day when you have asked them to stop calling.
  • You received threatening calls from debt collectors that they will file a lawsuit or garnish your wages or take legal action if you do not pay your debts.
  • Creditors or debt collectors try to collect more than the debt amount owed.
  • Creditors or debt collectors request the incorrect individual, calling you by the wrong name.
  • Creditors or debt collectors use intimidation and threats to ruin your credit score.

Examples of TCPA Violations:

  • When debt collection agency calls to let you know that you have not made a payment for a debt that you owe you can simply tell them to stop calling you. Any call after that will be considered a TCPA violation.
  • If you use store credit card to make purchases and fall behind on payments, the store can make a courtesy call to let you know that you have late payments with them. If you tell them not to call you anymore they are required to stop calling. If you continue to receive calls from the store about the late payment, that is a TCPA violation.
  • If your phone rings with a pre-recorded message from an automated dialer; it should also give you an option to speak to a live agent or press a number to stop all calls. You can tell the live agent to stop calling you and hang up. Any calls after from that same company will then be considered a TCPA violation.

Damages and Awards: For TCPA Violations You Can Recover:

  • Up to $500 for each violation of the Do-Not-Call registry
  • Up to $500 per phone call that violates the TCPA, and
  • Up to $1,500 per phone call if the consumer can show that the TCPA was violated knowingly and willfully.

How to Document Evidence for TCPA Violations

Consumers who are receiving harassment calls or robocalls in violation of the TCPA can take a few steps to document the violations.

  • If the TCPA violation is for cell phones, you will need to save your cell phone bills so that it is possible to review all calls from phone logs and your monthly billing statement.
  • You will need to ask for the caller’s name and ID to make a written record of the calls you are receiving. It is important to write down the date of the call, time of the call, caller’s identity, and a summary of any conversations held with the caller.
  • It’s best to save voice messages from auto dialers or telemarketers.
  • If you sign up to the Do Not Call Registry or send a letter to stop receiving calls, please keep a copy of the letter.

Talk to Our Network of Lawyers for FREE!

If you think you have a TCPA case, call us immediately! Our network of TCPA lawyers will help to determine if you have a case at no cost. The consultation is FREE. And if you have a case, a lawyer will file the TCPA case on a contingency basis. That way your Creditors or telemarketer will pay the penalty for calling you and pay attorney’s fees as well.

Consult with our network of TCPA lawyers today by calling 323-842-1582

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by Brian P.

Longtime Californian and content creator

Consumer Center for Resources

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